SHIPPING

We offer FREE ground shipping on orders over $75 to the U.S.!

International shipping cost varies by destination. Free shipping offer is not available for locations outside of USA.

All products ship from Monday to Friday. Most orders are processed within 24 hours.

Expedited options are available at checkout if you need your items guaranteed sooner. Items are shipped via UPS or USPS.

Exceptions include style boxes special orders, out of stock items, and/or orders requiring special requests.

STYLE BOX RETURNS

For subscribed customers, we offer free returns and exchanges within 14 days of delivery (one time per box) for any items inside. Simply email us at: support@mdzmenswear.com and we will email a return label. For one-time box customers, an $8 shipping charge for returns is applied, and returns and exchanges are accepted within 14 days of delivery.

Any items being returned or exchanged must be in NEW condition, with tags/packaging and unaltered.

DAMAGED, DEFECTIVE OR WRONG ITEMS

We make the best efforts to ensure that all orders are carefully inspected by our staff for damages and defects prior to leaving the warehouse.

In case of defective or wrong items sent, please send us an email within 5 days of delivery and provide the nature of the defect.

RETURN POLICY

Returns are available if initiated within 14 days of receiving your package. Any claims made after 14 days may qualify for store credit only.

RETURN LABELS.

You can purchase the return label with us for an $8.00 flat rate or you can purchase with your prefer postal carrier.

You may return new, unworn, and unaltered items within 14 days of delivery for a full refund, exchange, or store credit.

If a damaged item is received due to rough delivery, mdzmenswear.com is not liable for these damages, and claims need to be made with the carrier company. If the item is lost under carrier’s process, we do not proceed with the refunding process until we receive the items.

Refunds are processed within 1-3 business days of receiving the returned item. You will be refunded in the same form of payment, please allow 3-5 days for the funds to show up on your account.

If you need to return an item please send us an email to support@mdzmenswear.com.

Please provide order number, contact information and the reason of the return.

Please send returns to:

MDZ Menswear
750 Sunland Park Dr.
Suite L04C
El Paso, TX 79912

*Including your packing slip or order confirmation number/e-mail will expedite the return process.